At Madeline Relax, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make purchases from us.

1. Information We Collect We collect personal information when you place an order or interact with our website. This may include:

  • Name

  • Address

  • Email address

  • Phone number

  • Payment information (Note: We only offer Cash on Delivery as a payment method, so no sensitive payment details are stored online.)

2. How We Use Your Information We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about your orders, including updates and shipping information

  • Improve your shopping experience on our website

  • Respond to your inquiries and provide customer support

  • Send promotional offers, newsletters, or other information you have agreed to receive

3. Data Security We implement a variety of security measures to maintain the safety of your personal information. However, please note that we cannot guarantee 100% security of data transmitted over the internet.

4. Opt-Out Instructions You may opt-out of receiving marketing communications at any time. If you no longer wish to receive promotional emails, simply click the “unsubscribe” link at the bottom of any marketing email, or you can contact us directly at [email protected] to request removal from our mailing list.

5. Sharing Your Information We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

6. Cookies We use cookies to enhance your user experience on our website. Cookies help us remember your preferences, and they are used for analytics purposes. You can disable cookies in your browser settings, but please note that this may affect your browsing experience.

7. Your Rights You have the right to:

  • Access and update your personal information

  • Request deletion of your personal information

  • Object to the processing of your personal data

To exercise these rights or if you have any questions or concerns about your privacy, please contact us at [email protected].

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time.